Privacy Policy
Privacy Policy for Elscheats
All your collected personal information will be used for
The guarantee of the confidentiality of the personal data of the users of our site is important for Elscheats.
personal information relating to members, subscribers, customers or visitors using Elscheats will be handled in accordance with the Personal Data Protection Act of 26 October 1998 (Law No. 67/98).
The personal information collected may include your name, email, telephone number and / or mobile phone, address, date of birth and / or other.
The use of Elscheats assumes acceptance of this Agreement. privacy. The Elscheats team reserves the right to change this agreement without prior notice. Therefore, we recommend that you review our privacy policy regularly so that you are always up-to-date.
Ads
Like other websites, we collect and use information contained in the ads. The information contained in the advertisements includes your Internet Protocol (IP) address, your ISP (Internet Service Provider, such as Sapo, Clix, or other), the browser you used when visiting our website (such as Internet Explorer or Firefox), the time of your visit and what pages you visit within our website.
DoubleClick Dart Cookie
Google as a third party provider uses cookies to display ads on our website
With the DART cookie, Google can display ads based on visits the reader made to other websites on the Internet;
Refund and Cancellation Policy
This Refund and Cancellation Policy governs the purchase of digital products and services offered by our company, including monthly subscriptions, membership areas, digital content, training, and other online services.
By completing the purchase, the customer declares that they have read and agreed to the terms below.
- 1. Nature of Products and Services
Our products are **digital**, with access granted after payment confirmation, and may include:
* Membership area
* Online content
* Recurring subscriptions
* Digital tools
* Private communities
* Downloadable materials
* Updates and support, when applicable
- 2. Subscriptions and Automatic Renewal
Some products operate on a **monthly, quarterly, or annual subscription model with automatic renewal**.
When subscribing to a recurring plan, the customer authorizes automatic periodic charges to the chosen payment method until cancellation is requested.
Renewal occurs automatically on the due date of each cycle.
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## 3. Subscription Cancellation
The customer may request cancellation at any time.
Cancellation prevents **future charges**, but does not generate an automatic refund for charges already processed.
After cancellation, access will remain active until the end of the paid period, unless otherwise stated in the offer.
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## 4. Refunds
### 4.1 Digital Products with Free Access
Considering that access to digital content may be provided immediately after purchase, refund requests will be analyzed according to:
* purchase date
* product usage
* accesses made
* downloads performed
* content consumption
* customer history
### 4.2 Recurring Subscriptions
Automatic renewal charges made after the stated deadline are non-refundable, except in cases of operational error, duplicate billing, or applicable legal obligation.
### 4.3 Situations Eligible for Refund
Requests may be considered in cases such as:
* duplicate billing
* permanent technical failure without reasonable solution
* proven processing error
* applicable legal obligation
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## 5. Right of Withdrawal
When applicable under the legislation of the consumer's country, requests within the legal timeframe may be evaluated, considering the digital nature of the product, the immediate commencement of service execution, and prior acceptance by the consumer.
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## 6. How to Request Cancellation or Support
The customer must request through our official customer service channels, providing:
* full name
* purchase email address
* proof of purchase or date of purchase
* reason for the request
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## 7. Unjustified Dispute / Chargeback
Before opening a bank dispute, we request prior contact with our support team to attempt an amicable solution.
Disputes regarding charges after product use may be answered with access records, digital delivery, and contractual acceptance. ---
## 8. Changes to this Policy
We may update this policy at any time by publishing the current version on our official channels.
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## 9. Contact
For cancellations, support, or questions, please contact us through our official customer service channels.